IT Support Engineer

Job Ref.No: 
7952
Location: 
Classification: 
Contract Type: 
Permanent Full Time
Publish Date: 
Friday, 8 July, 2016 - 01:00 to Friday, 26 August, 2016 - 01:00
Salary Min: 
1
Salary Max: 
1

We have an immediate (permanent) opportunity with Clare based multinational client for IT Support Engineer to join their team.

JOB PURPOSE:

Reporting into the Snr Infrastructure Team Lead, the IT Engineer will be responsible for a broad range of IT activities, which will support the requirements of the business.

PRINCIPAL ACCOUNTABILITIES: 

  • Provides 2nd line support to the Global IT service Desk in maintaining the office and production environment, providing assistance and training whenever required.
  • Level two support for server, network infrastructure and printer environment.
  • User training and asset management (front and back office).
  • Execute and manage routine IT checklist.
  • Liaise with Global IT groups for hardware/software deployments or installations.
  • To configure, install, support and maintain IT hardware and software - PCs, laptops, desk and mobile phones, printer/copiers, Windows operating systems, applications software, mobile etc.
  • Writes all related documentation / update data (Changes, Validation docs, systems proposals/recommendation, etc). 
  • Troubleshooting network connectivity issues LAN/WAN and WIFI.
  • Takes responsibility for projects as assigned i.e. timelines and deliverables.
  • Day to day management of the virtualised environment (create, maintain and monitor).
  • Day to day management of back office task’s (network monitoring, anti- virus, deployment, servers, update and patching etc.).
  • Ensure configurations and data backup of services and implement recovery from disaster.
  • Manage the telephone and DECT system.
  • Assist and manage IT task for Labs, Manufacturing and Warehouse 

 

QUALIFICATIONS/SKILLS/ATTRIBUTES/EXPERIENCE/KNOWLEDGE:

This position is now closed