Due to continued expansion, our Clare based Client has an immediate opportunity for a Service Coordinator to join their team. This is a wonderful opportunity for an experienced, highly organised, Administrator to join a friendly and supportive team.
Based in Ennis, Co. Clare, this is a permanent, full time, position and comes with a very competitive salary. Office based; this role offers great potential for career growth, and is ideal for someone who enjoys planning and coordinating.
Responsibilities include:
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Handle outbound and inbound calls to and from customers with care, and professionalism
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Support the Service team with general administrative tasks and action tasks
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Manage and maintain documentation to customers, including reviewing work sheets, invoicing, and providing updates
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Generate Purchase orders where required
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Produce weekly reports
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Respond to customer queries in a timely manner
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Ensure all calls are monitored, actioned, and scheduled
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Scheduling day to day works for Service Engineers
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Other duties as required
Candidates will require:
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Strong administrative skills, with a minimum of 3 years previous experience
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High level of computer literacy, including MS Word and MS Excel, with the ability to learn new software with ease, is an essential requirement for this role
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Strong planning and organisation skills, with the ability to prioritise workload
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Excellent communication skills both written and verbal
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Ability to work effectively under pressure
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Strong attention to detail is essential
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Excellent interpersonal and customer facing skills
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Good recall and problem-solving ability
