We are currently in search of an enthusiastic and skilled Café Team Lead to join a bustling team at a busy Café, located in Co. Clare.
This exciting position entails overseeing a team, providing exceptional customer service, adeptly handling multiple tasks, prioritizing responsibilities, and ensuring all targets are achieved. Flexibility is essential for this role, which reports directly to the Food & Beverage Manager.
The new Café Team Lead will hold a permanent, full-time position, working an average of 40 hours per week, with a roster of 5 days over a 7-day cycle. They will have the opportunity to thrive in a unique and friendly environment, while also benefiting from a highly competitive salary.
The Café Team Lead will be responsible for:
The day to day running of a busy Café
Training and consistent mentoring of all Food and Beverage Assistants
Delegating in an efficient manner, ensuring all team members have a clear understanding of their duties, the product offerings, the required standards of food presentation and attention to their workstation and its environs
Promoting a positive working environment for all the team. Optimising opportunities to motivate and enhance performance levels of the team
Ensuring all customers receive a warm welcome providing excellent customer service
A robust and practical approach to food safety at all times, while ensuring HACCP and hygiene practices are constantly maintained
Creating, managing, and maintaining biweekly staff rosters on company software
Weekly Food & Beverage ordering with company suppliers
Dealing with any customer comments and feedback in a timely fashion
Ensuring all customers receive a warm welcome providing excellent customer service.
Qualifications, Skills and Experience:
The ideal candidate will be passionate about food and customer service
Must have a proficient knowledge of Microsoft Office suite
Must have hands-on approach, be self- motivated and be capable of multi- tasking
Must have excellent communication and people management skills
Previous working experience in a similar role will be an advantage
Trained in HACCP principle’s is a requirement.
To apply, please email your cv to Jake.loughran@eflexes.com or call 085 800 7936 for further details.
