Cafe Team Lead

Job Ref.No: 
Job Type: 
Publish Date: 
Wednesday, 31 May, 2023 - 13:03 to Saturday, 1 July, 2023 - 00:59

We are currently in search of an enthusiastic and skilled Café Team Lead to join a bustling team at a busy Café, located in Co. Clare.

This exciting position entails overseeing a team, providing exceptional customer service, adeptly handling multiple tasks, prioritizing responsibilities, and ensuring all targets are achieved. Flexibility is essential for this role, which reports directly to the Food & Beverage Manager.

The new Café Team Lead will hold a permanent, full-time position, working an average of 40 hours per week, with a roster of 5 days over a 7-day cycle. They will have the opportunity to thrive in a unique and friendly environment, while also benefiting from a highly competitive salary.


The Café Team Lead will be responsible for:

  • The day to day running of a busy Café

  • Training and consistent mentoring of all Food and Beverage Assistants

  • Delegating in an efficient manner, ensuring all team members have a clear understanding of their duties, the product offerings, the required standards of food presentation and attention to their workstation and its environs

  • Promoting a positive working environment for all the team.   Optimising opportunities to motivate and enhance performance levels of the team

  • Ensuring all customers receive a warm welcome providing excellent customer service

  • A robust and practical approach to food safety at all times, while ensuring HACCP and hygiene practices are constantly maintained

  • Creating, managing, and maintaining biweekly staff rosters on company software

  • Weekly Food & Beverage ordering with company suppliers

  • Dealing with any customer comments and feedback in a timely fashion

  • Ensuring all customers receive a warm welcome providing excellent customer service.


Qualifications, Skills and Experience:

  • The ideal candidate will be passionate about food and customer service

  • Must have a proficient knowledge of Microsoft Office suite

  • Must have hands-on approach, be self- motivated and be capable of multi- tasking

  • Must have excellent communication and people management skills

  • Previous working experience in a similar role will be an advantage

  • Trained in HACCP principle’s is a requirement.

To apply, please email your cv to or call 085 800 7936 for further details.

Location Area: 
Classification Role: 
Retail Management