Delivery Service Manager

Job Ref.No: 
Contract Type: 
Permanent Full Time
Publish Date: 
Monday, 23 August, 2021 - 01:00 to Wednesday, 22 September, 2021 - 01:00
Salary Min: 
Salary Max: 

Delivery Service Manager

eFlexes have a fantastic opportunity for a Delivery Service Manager with a long-established client based in Limerick. 

The Delivery Service Manager will be responsible for planning, co-ordinating, supervising and reporting on the work activities of the Delivery Service Warehouse.

Reporting to the General Manager of Transport & Warehousing and serving as a member of the wider warehousing Management Team this position's primary responsibility is ensuring organisational effectiveness in the areas of leadership, effective communication, motivation, training & development and Health & Safety.

Ensure the team are working together to achieve site, team and customer KPIs. Responsibility for maintaining and managing the Delivery Service Warehouse activity. Identify operational improvements and discuss options / suggestions with the General Manager.

For a full job description please email

Responsibilities will include:

  • Manage all service centre activities including inputting daily backlog volume ensuring that the operation can meet demand.
  • Manage the health & safety of employees and emergency systems, according to company policy and relevant law. Look at continuous health & safety improvements and compliance with SOPs.
  • Flex up and down resources as required to meet the demands of the operation on a daily basis
  • Preparation of Key Performance Indicators (KPI's).
  • Provide leadership to your direct reports and wider operations team, ensuring smooth day to day running of the Service Centre.
  • Ensure timely and effective communication on a daily basis with your teams & Client Teams
  • Optimise the use of personnel, equipment and resources in meeting demanding Critical Pull Time (CPT) schedule
  • Accomplishes Service Centre and human resource objectives by ensuring that the selecting, orienting, training, assigning, scheduling, coaching, counselling, and disciplining employees; communicating job expectations; planning, monitoring, adhering to policies and procedures are carried out.
  • Ownership of Profit and Loss for the Delivery Centre
  • Support the General Manager and respond effectively and efficiently to request from Management Team as required
  • Complete performance appraisals and execution of your direct report’s development plans.

Skills and Experiences Required:

  • Supply Chain, Logistics or Business-related Degree or equivalent
  • Demonstrated experience in leading teams to achieve results
  • Strong interpersonal skills with the ability to communicate at all levels internally and externally
  • Commercial acumen and an understanding of managing P&L at site level
  • Proficient in all MS Office packages (Word, Excel, PowerPoint) 
  • Proven experience in managing warehouse operations
  • Experience working within an ISO environment would also be beneficial. 
  • Knowledge of warehouse management ERP systems (SAP, WMS)

Apply today, email your CV directly to or call 086 0205506